{"id":23269,"date":"2025-10-27T18:53:55","date_gmt":"2025-10-27T18:53:55","guid":{"rendered":"https:\/\/neptunehotels.com\/faq\/"},"modified":"2026-05-21T11:13:52","modified_gmt":"2026-05-21T11:13:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.neptunehotels.com\/it\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23269\" class=\"elementor elementor-23269 elementor-6870\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e37302 e-flex e-con-boxed e-con e-parent\" data-id=\"1e37302\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-439dadd elementor-widget elementor-widget-heading\" data-id=\"439dadd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Tutto sulla tua esperienza Neptune<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd51f8b e-flex e-con-boxed e-con e-parent\" data-id=\"bd51f8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0b874e5 e-con-full e-flex e-con e-child\" data-id=\"0b874e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc7eac1 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"bc7eac1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">TUTTO CI\u00d2 CHE DEVI SAPERE<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25b3bd2 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"25b3bd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6c858d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f6c858d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e5d5986 e-con-full e-flex e-con e-child\" data-id=\"e5d5986\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-048e6a2 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"048e6a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Negli hotel Neptune, ogni dettaglio \u00e8 pensato per rendere il tuo soggiorno indimenticabile. Consulta le nostre FAQ per scoprire informazioni utili e consigli pratici per un&#8217;esperienza senza intoppi, dall&#8217;arrivo alla partenza. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79fe033 elementor-absolute animated-slow elementor-invisible elementor-widget elementor-widget-ucaddon_breadcrumbs_widget\" data-id=\"79fe033\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:250}\" data-widget_type=\"ucaddon_breadcrumbs_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Breadcrumbs -->\n\t\t<link id='font-awesome-css' href='https:\/\/www.neptunehotels.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/www.neptunehotels.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Breadcrumbs *\/\n\n#uc_breadcrumbs_widget_elementor_79fe033 .uc-breadcrumbs-list {\n  margin: 0;\n  padding: 0;\n  display: flex;\n  flex-wrap: wrap;\n}\n#uc_breadcrumbs_widget_elementor_79fe033 .uc-breadcrumbs-list li {\n  display: flex;\n  align-items: center;\n  list-style-type: none;\n}\n#uc_breadcrumbs_widget_elementor_79fe033 .uc-item-title {\n    position: relative;\n    display: inline-flex;\n    justify-content: center;\n    align-items: center;\n}\n#uc_breadcrumbs_widget_elementor_79fe033 .uc-item-title-inner{\n  display: flex;\n  align-items: center;\n}\n\n  #uc_breadcrumbs_widget_elementor_79fe033 .uc-breadcrumb-separator {\n    display:flex;\n    align-items: center;\n    justify-content: center\n  }\n  #uc_breadcrumbs_widget_elementor_79fe033 .uc-breadcrumb-separator svg {\n    width:1em;\n    height:1em;\n  }\n\n\n\n\n\n\n<\/style>\n\n\n    \t\n            <div id=\"uc_breadcrumbs_widget_elementor_79fe033\" class=\"uc-breadcrumbs\">\n            <ul class=\"uc-breadcrumbs-list default\">\n                                                            <li class=\"uc-breadcrumb-item\">\n                            <a href=\"https:\/\/www.neptunehotels.com\/it\/\" class=\"uc-item-title\">\n                              <span class=\"uc-item-title-inner\">\n                                                                                                Home\n                              <\/span>\n                            <\/a>\n                                                    <\/li>              \t\t    \n                                                <\/ul>\n        <\/div>\n\n            \n          <script type=\"application\/ld+json\">\n          {\n            \"@context\": 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data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c80c5ff elementor-widget elementor-widget-image\" data-id=\"c80c5ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"1350\" src=\"https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Room_Interior.webp\" class=\"attachment-full size-full wp-image-23272\" alt=\"\" srcset=\"https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Room_Interior.webp 900w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Room_Interior-200x300.webp 200w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Room_Interior-683x1024.webp 683w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Room_Interior-768x1152.webp 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f2cda2 e-con-full e-flex e-con e-child\" data-id=\"3f2cda2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d3d895 elementor-widget elementor-widget-image\" data-id=\"5d3d895\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"900\" src=\"https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Mara_Welcoming_Hostess.webp\" class=\"attachment-full size-full wp-image-23274\" alt=\"\" srcset=\"https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Mara_Welcoming_Hostess.webp 1200w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Mara_Welcoming_Hostess-300x225.webp 300w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Mara_Welcoming_Hostess-1024x768.webp 1024w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Mara_Welcoming_Hostess-768x576.webp 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6df58a1 e-con-full e-flex e-con e-child\" data-id=\"6df58a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e5cb83 elementor-widget elementor-widget-image\" data-id=\"2e5cb83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"900\" src=\"https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune-Room-Exterior.webp\" class=\"attachment-full size-full wp-image-23275\" alt=\"\" srcset=\"https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune-Room-Exterior.webp 1200w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune-Room-Exterior-300x225.webp 300w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune-Room-Exterior-1024x768.webp 1024w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune-Room-Exterior-768x576.webp 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e81a1a e-flex e-con-boxed e-con e-parent\" data-id=\"5e81a1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9b3d0f5 e-con-full e-grid e-con e-child\" data-id=\"9b3d0f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4aa5bd7 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"4aa5bd7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-669060d e-con-full e-flex e-con e-child\" data-id=\"669060d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-768c6ff elementor-widget elementor-widget-heading\" data-id=\"768c6ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Quali sono gli aeroporti internazionali pi\u00f9 vicini ai nostri resort sulla spiaggia?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03504b0 elementor-widget elementor-widget-text-editor\" data-id=\"03504b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Per raggiungere i 4 resort Neptune di Diani e Mombasa in Kenya, l&#8217;aeroporto internazionale pi\u00f9 vicino \u00e8 il MOI, Aeroporto Internazionale di Mombasa (MBA, codice aeroporto).<\/p><p>Per raggiungere il Neptune Pwani Beach Resort &amp; Spa a Kiwengwa (Zanzibar), l&#8217;aeroporto internazionale \u00e8 ZAT, l&#8217;Aeroporto Internazionale di Zanzibar (ZNZ, codice aeroporto).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0761450 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"0761450\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-081f004 e-con-full e-flex e-con e-child\" data-id=\"081f004\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd2fae2 elementor-widget elementor-widget-heading\" data-id=\"fd2fae2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Come posso raggiungere i resort? Check-in \/ Check-out <\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e181ba0 elementor-widget elementor-widget-text-editor\" data-id=\"e181ba0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Puoi prenotare un transfer aeroporto-resort-aeroporto contestualmente alla prenotazione online del tuo hotel.<br>Indicare per favore: numero del volo, data e ora di arrivo e partenza e numero di persone. Massimo 4 persone per auto. <\/p><p>CHECK-IN: dalle 14:00 in poi<br>CHECK-OUT: entro le 12:00 (mezzogiorno) e fine dei servizi.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f76faab e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"f76faab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-588a1cf e-con-full e-flex e-con e-child\" data-id=\"588a1cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16a152f elementor-widget elementor-widget-heading\" data-id=\"16a152f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Cosa significa ALL INCLUSIVE, in tutti i resort?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0851263 elementor-widget elementor-widget-text-editor\" data-id=\"0851263\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ai tutti gli ospiti in arrivo viene offerto un drink di benvenuto gratuito. I resort offrono colazione, pranzo e cena in stile buffet nei ristoranti principali. Durante i pasti vengono serviti bibite analcoliche, una selezione di vini e birre locali, succhi di frutta, acqua, t\u00e8 e caff\u00e8. I bar servono snack, t\u00e8, caff\u00e8, bibite analcoliche, cocktail, succhi di frutta e acqua negli orari stabiliti. Sono previste attivit\u00e0 di intrattenimento quotidiane; asciugamani da spiaggia, lettini e ombrelloni sono inclusi.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-98fbf25 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"98fbf25\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-cd28b7e e-con-full e-flex e-con e-child\" data-id=\"cd28b7e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-102bae2 elementor-widget elementor-widget-heading\" data-id=\"102bae2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Cosa NON \u00e8 incluso?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3590e4a elementor-widget elementor-widget-text-editor\" data-id=\"3590e4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Trattamenti spa, tour opzionali, bevande premium e liquori importati, assistenza medica, articoli boutique, trasporti, telefonate, immersioni subacquee e attivit\u00e0 di sport acquatici e trasferimento aeroportuale. Per qualsiasi altra attivit\u00e0 non menzionata nell&#8217;elenco &#8220;Cosa \u00e8 incluso&#8221;, potrebbe essere applicato un costo aggiuntivo. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd542d8 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"bd542d8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7b9fd71 e-con-full e-flex e-con e-child\" data-id=\"7b9fd71\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49aff63 elementor-widget elementor-widget-heading\" data-id=\"49aff63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Posso bere l'acqua del rubinetto?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-436a91b elementor-widget elementor-widget-text-editor\" data-id=\"436a91b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Poich\u00e9 tutti i nostri resort dispongono di impianti di filtrazione dell&#8217;acqua in loco, l&#8217;acqua nella tua camera \u00e8 sicura ma non \u00e8 consigliato bere dall&#8217;acqua del rubinetto. L&#8217;acqua potabile \u00e8 inclusa nel nostro servizio all inclusive ed \u00e8 disponibile durante i pasti e nei nostri bar per tutto il giorno, senza costi aggiuntivi. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-596eabc e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"596eabc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c08d04b e-con-full e-flex e-con e-child\" data-id=\"c08d04b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35b2b70 elementor-widget elementor-widget-heading\" data-id=\"35b2b70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Come posso organizzare escursioni fuori dal resort?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd3ddc7 elementor-widget elementor-widget-text-editor\" data-id=\"dd3ddc7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Una variet\u00e0 di tour locali \u00e8 disponibile presso tutti i nostri resort a costo aggiuntivo. Le prenotazioni possono essere effettuate presso il Tour Desk del resort. Si prega di informarsi al riguardo al momento dell&#8217;arrivo.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4decdfe e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"4decdfe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6d79717 e-con-full e-flex e-con e-child\" data-id=\"6d79717\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f093953 elementor-widget elementor-widget-heading\" data-id=\"f093953\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Devo portare un adattatore elettrico?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-618c9c8 elementor-widget elementor-widget-text-editor\" data-id=\"618c9c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La tensione elettrica \u00e8 220 V 50 Hz. Il phon \u00e8 gi\u00e0 disponibile in ogni camera. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c70b2a5 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"c70b2a5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-408c5a1 e-con-full e-flex e-con e-child\" data-id=\"408c5a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f46d9c6 elementor-widget elementor-widget-heading\" data-id=\"f46d9c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Qual \u00e8 il codice di abbigliamento per i ristoranti?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3836192 elementor-widget elementor-widget-text-editor\" data-id=\"3836192\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Di giorno: il costume da bagno deve essere asciutto e coperto + \u00e8 obbligatorio indossare le scarpe. Di sera: abbigliamento casual serale normale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f6ccf5b e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"f6ccf5b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8c97479 e-con-full e-flex e-con e-child\" data-id=\"8c97479\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e67e557 elementor-widget elementor-widget-heading\" data-id=\"e67e557\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Come posso pagare e quali valute sono accettate?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f47e41a elementor-widget elementor-widget-text-editor\" data-id=\"f47e41a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Euro &amp; Dollaro sono ampiamente accettati. In Kenya, la valuta \u00e8 lo Scellino keniota: KES. In Tanzania &amp; Zanzibar, la valuta \u00e8 lo Scellino tanzaniano, TZS.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ba583b e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"8ba583b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2f7a306 e-con-full e-flex e-con e-child\" data-id=\"2f7a306\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f667ad8 elementor-widget elementor-widget-heading\" data-id=\"f667ad8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Devo vaccinarmi prima di andare in Africa?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8ed47d elementor-widget elementor-widget-text-editor\" data-id=\"a8ed47d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSebbene le vaccinazioni non siano obbligatorie in Kenya e Tanzania, \u00e8 consigliabile consultare il proprio medico in anticipo per ulteriori informazioni e consigli.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5218ae2 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"5218ae2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b33773f e-con-full e-flex e-con e-child\" data-id=\"b33773f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88cf1a8 elementor-widget elementor-widget-heading\" data-id=\"88cf1a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">C'\u00e8 un medico negli hotel?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52991bd elementor-widget elementor-widget-text-editor\" data-id=\"52991bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Il medico \u00e8 reperibile.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b38d6a e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"6b38d6a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-975ec56 e-con-full e-flex e-con e-child\" data-id=\"975ec56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b24651f elementor-widget elementor-widget-heading\" data-id=\"b24651f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Che dire di una persona aggiuntiva in camera?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7c032f elementor-widget elementor-widget-text-editor\" data-id=\"c7c032f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Per una terza persona o un bambino in camera, \u00e8 disponibile un letto aggiuntivo pieghevole.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b29763 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"2b29763\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-297356a e-con-full e-flex e-con e-child\" data-id=\"297356a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6df6a40 elementor-widget elementor-widget-heading\" data-id=\"6df6a40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Informazioni locali<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc63441 elementor-widget elementor-widget-text-editor\" data-id=\"fc63441\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Dintorni: Si prega di notare che le aree circostanti gli hotel sono pubbliche. Questi includono ad esempio il mare, le spiagge e le strade. Lei \u00e8 responsabile di adottare le dovute precauzioni per la propria sicurezza e quella del suo gruppo. Gli eventi locali, le festivit\u00e0 religiose e i giorni festivi possono influenzare l&#8217;erogazione dei servizi e delle strutture negli hotel e nei resort in determinati periodi. <\/p><p>Fauna selvatica: Molte persone visitano Kenya e Tanzania per la sua fauna selvatica. Se siete abbastanza fortunati da avvistare animali selvatici, anche sulla costa, vi preghiamo di non avvicinarvi n\u00e9 di dar loro da mangiare, mantenendo sempre una distanza di sicurezza. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b27ccab e-con-full e-flex e-con e-parent\" data-id=\"b27ccab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tutto sulla tua esperienza Neptune TUTTO CI\u00d2 CHE DEVI SAPERE FAQ Negli hotel Neptune, ogni dettaglio \u00e8 pensato per rendere il tuo soggiorno indimenticabile. Consulta le nostre FAQ per scoprire informazioni utili e consigli pratici per un&#8217;esperienza senza intoppi, dall&#8217;arrivo alla partenza. skip render: ucaddon_breadcrumbs_widget Quali sono gli aeroporti internazionali pi\u00f9 vicini ai nostri resort [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-23269","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Neptune Hotels<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.neptunehotels.com\/it\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Neptune Hotels\" \/>\n<meta property=\"og:description\" content=\"Tutto sulla tua esperienza Neptune TUTTO CI\u00d2 CHE DEVI SAPERE FAQ Negli hotel Neptune, ogni dettaglio \u00e8 pensato per rendere il tuo soggiorno indimenticabile. 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