{"id":26518,"date":"2025-10-27T18:53:55","date_gmt":"2025-10-27T18:53:55","guid":{"rendered":"https:\/\/neptunehotels.com\/haeufig-gestellte-fragen\/"},"modified":"2026-05-21T11:13:50","modified_gmt":"2026-05-21T11:13:50","slug":"haeufig-gestellte-fragen","status":"publish","type":"page","link":"https:\/\/www.neptunehotels.com\/de\/haeufig-gestellte-fragen\/","title":{"rendered":"H\u00e4ufig gestellte Fragen"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"26518\" class=\"elementor elementor-26518 elementor-6870\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e37302 e-flex e-con-boxed e-con e-parent\" data-id=\"1e37302\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-439dadd elementor-widget elementor-widget-heading\" data-id=\"439dadd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Alles \u00fcber Ihr Neptune-Erlebnis<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd51f8b e-flex e-con-boxed e-con e-parent\" data-id=\"bd51f8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0b874e5 e-con-full e-flex e-con e-child\" data-id=\"0b874e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc7eac1 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"bc7eac1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">ALLES, WAS SIE WISSEN M\u00dcSSEN<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25b3bd2 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"25b3bd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">H\u00c4UFIG GESTELLTE FRAGEN<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6c858d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f6c858d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e5d5986 e-con-full e-flex e-con e-child\" data-id=\"e5d5986\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-048e6a2 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"048e6a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Bei Neptune Hotels ist jedes Detail darauf ausgelegt, Ihren Aufenthalt unvergesslich zu machen. Durchsuchen Sie unsere h\u00e4ufig gestellten Fragen, um praktische Informationen und Insider-Tipps f\u00fcr ein nahtloses Erlebnis von der Ankunft bis zur Abreise zu entdecken. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79fe033 elementor-absolute animated-slow elementor-invisible elementor-widget elementor-widget-ucaddon_breadcrumbs_widget\" data-id=\"79fe033\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:250}\" data-widget_type=\"ucaddon_breadcrumbs_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Breadcrumbs -->\n\t\t<link id='font-awesome-css' href='https:\/\/www.neptunehotels.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/www.neptunehotels.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Breadcrumbs *\/\n\n#uc_breadcrumbs_widget_elementor_79fe033 .uc-breadcrumbs-list {\n  margin: 0;\n  padding: 0;\n  display: flex;\n  flex-wrap: wrap;\n}\n#uc_breadcrumbs_widget_elementor_79fe033 .uc-breadcrumbs-list li {\n  display: flex;\n  align-items: center;\n  list-style-type: none;\n}\n#uc_breadcrumbs_widget_elementor_79fe033 .uc-item-title {\n    position: relative;\n    display: inline-flex;\n    justify-content: center;\n    align-items: center;\n}\n#uc_breadcrumbs_widget_elementor_79fe033 .uc-item-title-inner{\n  display: flex;\n  align-items: center;\n}\n\n  #uc_breadcrumbs_widget_elementor_79fe033 .uc-breadcrumb-separator {\n    display:flex;\n    align-items: center;\n    justify-content: center\n  }\n  #uc_breadcrumbs_widget_elementor_79fe033 .uc-breadcrumb-separator svg {\n    width:1em;\n    height:1em;\n  }\n\n\n\n\n\n\n<\/style>\n\n\n    \t\n            <div id=\"uc_breadcrumbs_widget_elementor_79fe033\" class=\"uc-breadcrumbs\">\n            <ul class=\"uc-breadcrumbs-list default\">\n                                                            <li class=\"uc-breadcrumb-item\">\n                            <a href=\"https:\/\/www.neptunehotels.com\/de\/\" class=\"uc-item-title\">\n                              <span class=\"uc-item-title-inner\">\n                                                                                                Startseite\n                              <\/span>\n                            <\/a>\n                                                    <\/li>              \t\t    \n                                                <\/ul>\n        <\/div>\n\n            \n          <script type=\"application\/ld+json\">\n          {\n            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data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c80c5ff elementor-widget elementor-widget-image\" data-id=\"c80c5ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"1350\" src=\"https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Room_Interior.webp\" class=\"attachment-full size-full wp-image-26521\" alt=\"\" srcset=\"https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Room_Interior.webp 900w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Room_Interior-200x300.webp 200w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Room_Interior-683x1024.webp 683w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Room_Interior-768x1152.webp 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f2cda2 e-con-full e-flex e-con e-child\" data-id=\"3f2cda2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d3d895 elementor-widget elementor-widget-image\" data-id=\"5d3d895\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"900\" src=\"https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Mara_Welcoming_Hostess.webp\" class=\"attachment-full size-full wp-image-26523\" alt=\"\" srcset=\"https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Mara_Welcoming_Hostess.webp 1200w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Mara_Welcoming_Hostess-300x225.webp 300w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Mara_Welcoming_Hostess-1024x768.webp 1024w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune_Mara_Welcoming_Hostess-768x576.webp 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6df58a1 e-con-full e-flex e-con e-child\" data-id=\"6df58a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e5cb83 elementor-widget elementor-widget-image\" data-id=\"2e5cb83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"900\" src=\"https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune-Room-Exterior.webp\" class=\"attachment-full size-full wp-image-26524\" alt=\"\" srcset=\"https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune-Room-Exterior.webp 1200w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune-Room-Exterior-300x225.webp 300w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune-Room-Exterior-1024x768.webp 1024w, https:\/\/www.neptunehotels.com\/wp-content\/uploads\/2025\/10\/Neptune-Room-Exterior-768x576.webp 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e81a1a e-flex e-con-boxed e-con e-parent\" data-id=\"5e81a1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9b3d0f5 e-con-full e-grid e-con e-child\" data-id=\"9b3d0f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4aa5bd7 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"4aa5bd7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-669060d e-con-full e-flex e-con e-child\" data-id=\"669060d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-768c6ff elementor-widget elementor-widget-heading\" data-id=\"768c6ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Welche internationalen Flugh\u00e4fen befinden sich in der N\u00e4he der Resorts?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03504b0 elementor-widget elementor-widget-text-editor\" data-id=\"03504b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Um zu den 4 Neptune-Resorts in Mombasa, Kenia, zu gelangen, ist der n\u00e4chstgelegene internationale Flughafen MOI, Mombasa International Airport (MBA, Flughafencode).<\/p><p>Um zum Neptune Pwani Beach Resort &amp; Spa in Kiwengwa zu gelangen, ist der internationale Flughafen ZAT, Zanzibar International Airport in Kisauni (ZNZ, Flughafencode).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0761450 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"0761450\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-081f004 e-con-full e-flex e-con e-child\" data-id=\"081f004\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd2fae2 elementor-widget elementor-widget-heading\" data-id=\"fd2fae2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Wie kann ich zu den Resorts gelangen? Check-in \/ Check-out <\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e181ba0 elementor-widget elementor-widget-text-editor\" data-id=\"e181ba0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Sie k\u00f6nnen einen Transfer vom Flughafen zum Strandresort und zur\u00fcck bei Ihrer Online-Hotelbuchung reservieren.<br>Bitte geben Sie an: Flugnummer, Datum und Uhrzeit der Ankunft und Abreise sowie Anzahl der Personen. Maximal 4 Personen pro Fahrzeug. <\/p><p>CHECK-IN: ab 14:00 Uhr<br>CHECK-OUT: vor 12:00 Uhr (Mittag) und Ende der Leistungen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f76faab e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"f76faab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-588a1cf e-con-full e-flex e-con e-child\" data-id=\"588a1cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16a152f elementor-widget elementor-widget-heading\" data-id=\"16a152f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Was bedeutet ALL INCLUSIVE in allen Resorts?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0851263 elementor-widget elementor-widget-text-editor\" data-id=\"0851263\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Allen G\u00e4sten wird bei der Ankunft ein kostenloser Willkommensdrink angeboten. Die Resorts bieten Fr\u00fchst\u00fcck, Mittagessen und Abendessen in Buffetform in den Hauptrestaurants an. W\u00e4hrend der Mahlzeiten werden Softdrinks, eine Auswahl an Wein &amp; lokalem Bier, S\u00e4fte, Wasser, Tee und Kaffee serviert. Die Bars servieren zu festgelegten Zeiten Snacks, Tee, Kaffee, Softdrinks, Cocktails, S\u00e4fte und Wasser. Es gibt t\u00e4glich Unterhaltungsaktivit\u00e4ten &amp; Strandt\u00fccher, Sonnenliegen und Strandschirme sind ebenfalls vorgesehen.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-98fbf25 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"98fbf25\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-cd28b7e e-con-full e-flex e-con e-child\" data-id=\"cd28b7e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-102bae2 elementor-widget elementor-widget-heading\" data-id=\"102bae2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Was ist NICHT inbegriffen?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3590e4a elementor-widget elementor-widget-text-editor\" data-id=\"3590e4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Spa-Behandlungen, optionale Touren, Premium-Getr\u00e4nke und importierte Spirituosen, medizinische Unterst\u00fctzung, Boutique-Artikel, Transport, Telefonate, Tauchen und Wassersportaktivit\u00e4ten &amp; Flughafentransfer. F\u00fcr alle anderen Aktivit\u00e4ten, die nicht in der Liste \u201eInbegriffene Leistungen\u201c aufgef\u00fchrt sind, kann eine zus\u00e4tzliche Geb\u00fchr anfallen. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd542d8 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"bd542d8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7b9fd71 e-con-full e-flex e-con e-child\" data-id=\"7b9fd71\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49aff63 elementor-widget elementor-widget-heading\" data-id=\"49aff63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Kann ich das Wasser trinken?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-436a91b elementor-widget elementor-widget-text-editor\" data-id=\"436a91b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Da alle unsere Resorts \u00fcber Wasseraufbereitungsanlagen auf dem Gel\u00e4nde verf\u00fcgen, ist das Wasser in Ihrem Zimmer sicher, jedoch nicht zum Trinken geeignet. Trinkwasser ist in unserem All-Inclusive-Service enthalten und w\u00e4hrend der Mahlzeiten sowie den ganzen Tag \u00fcber an unseren Bars ohne zus\u00e4tzliche Kosten erh\u00e4ltlich. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-596eabc e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"596eabc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c08d04b e-con-full e-flex e-con e-child\" data-id=\"c08d04b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35b2b70 elementor-widget elementor-widget-heading\" data-id=\"35b2b70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Wie kann ich Ausfl\u00fcge au\u00dferhalb des Resorts organisieren?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd3ddc7 elementor-widget elementor-widget-text-editor\" data-id=\"dd3ddc7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Von allen unseren Resorts aus ist eine Vielzahl lokaler Ausfl\u00fcge gegen Aufpreis verf\u00fcgbar. Reservierungen k\u00f6nnen am Tour Desk des Resorts vorgenommen werden. Bitte erkundigen Sie sich bei Ihrer Ankunft danach.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4decdfe e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"4decdfe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6d79717 e-con-full e-flex e-con e-child\" data-id=\"6d79717\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f093953 elementor-widget elementor-widget-heading\" data-id=\"f093953\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Muss ich einen Reiseadapter mitbringen?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-618c9c8 elementor-widget elementor-widget-text-editor\" data-id=\"618c9c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Die Stromspannung betr\u00e4gt 220 V 50 Hz. Haartrockner sind bereits in jedem Zimmer vorhanden. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c70b2a5 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"c70b2a5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-408c5a1 e-con-full e-flex e-con e-child\" data-id=\"408c5a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f46d9c6 elementor-widget elementor-widget-heading\" data-id=\"f46d9c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Welche Kleiderordnung gilt f\u00fcr die Restaurants?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3836192 elementor-widget elementor-widget-text-editor\" data-id=\"3836192\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tags\u00fcber: Badebekleidung muss trocken und bedeckt sein + Schuhe m\u00fcssen getragen werden.<br>Abends: normale legere Abendgarderobe.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f6ccf5b e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"f6ccf5b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8c97479 e-con-full e-flex e-con e-child\" data-id=\"8c97479\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e67e557 elementor-widget elementor-widget-heading\" data-id=\"e67e557\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Wie kann ich bezahlen oder welche W\u00e4hrungen werden akzeptiert?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f47e41a elementor-widget elementor-widget-text-editor\" data-id=\"f47e41a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Euro &amp; Dollar werden weitgehend akzeptiert.<br>In Kenia ist die W\u00e4hrung der Kenianische Schilling: KES.<br>In Tansania &amp; Sansibar ist die W\u00e4hrung der Tansanische Schilling, TZS.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ba583b e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"8ba583b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2f7a306 e-con-full e-flex e-con e-child\" data-id=\"2f7a306\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f667ad8 elementor-widget elementor-widget-heading\" data-id=\"f667ad8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Sollte ich mich vor der Reise nach Afrika impfen lassen?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8ed47d elementor-widget elementor-widget-text-editor\" data-id=\"a8ed47d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tObwohl Impfungen in Kenia und Tansania nicht obligatorisch sind, sollten Sie im Voraus Ihren Arzt f\u00fcr weitere Informationen und Ratschl\u00e4ge konsultieren.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5218ae2 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"5218ae2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b33773f e-con-full e-flex e-con e-child\" data-id=\"b33773f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88cf1a8 elementor-widget elementor-widget-heading\" data-id=\"88cf1a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Gibt es einen Arzt in den Hotels?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52991bd elementor-widget elementor-widget-text-editor\" data-id=\"52991bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Der Arzt ist auf Abruf verf\u00fcgbar.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b38d6a e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"6b38d6a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-975ec56 e-con-full e-flex e-con e-child\" data-id=\"975ec56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b24651f elementor-widget elementor-widget-heading\" data-id=\"b24651f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Was gilt f\u00fcr eine zus\u00e4tzliche Person im Zimmer?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7c032f elementor-widget elementor-widget-text-editor\" data-id=\"c7c032f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>F\u00fcr eine dritte Person oder ein Kind im Zimmer wird ein Zustellbett bereitgestellt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b29763 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"2b29763\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-297356a e-con-full e-flex e-con e-child\" data-id=\"297356a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6df6a40 elementor-widget elementor-widget-heading\" data-id=\"6df6a40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Einige lokale Informationen<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc63441 elementor-widget elementor-widget-text-editor\" data-id=\"fc63441\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Umgebung:<br>Bitte beachten Sie, dass die Bereiche rund um die Hotels \u00f6ffentlich sind. Dazu geh\u00f6ren beispielsweise das Meer, Str\u00e4nde und Stra\u00dfen. Sie sind daf\u00fcr verantwortlich, angemessene Vorsicht f\u00fcr Ihre eigene Sicherheit und die Sicherheit Ihrer Gruppe walten zu lassen. Lokale Veranstaltungen, religi\u00f6se Feste und Feiertage k\u00f6nnen zu bestimmten Zeiten die Bereitstellung von Dienstleistungen und Einrichtungen in den Hotels und rund um die Ferienorte beeinflussen.   <\/p><p>Tierwelt:<br>Viele Menschen besuchen Kenia &amp; Tansania wegen der Tierwelt. Wenn Sie das Gl\u00fcck haben, einheimische Tiere zu sehen, selbst an der K\u00fcste, n\u00e4hern Sie sich ihnen bitte nicht, f\u00fcttern Sie sie nicht und halten Sie einen sicheren Abstand ein. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b27ccab e-con-full e-flex e-con e-parent\" data-id=\"b27ccab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Alles \u00fcber Ihr Neptune-Erlebnis ALLES, WAS SIE WISSEN M\u00dcSSEN H\u00c4UFIG GESTELLTE FRAGEN Bei Neptune Hotels ist jedes Detail darauf ausgelegt, Ihren Aufenthalt unvergesslich zu machen. Durchsuchen Sie unsere h\u00e4ufig gestellten Fragen, um praktische Informationen und Insider-Tipps f\u00fcr ein nahtloses Erlebnis von der Ankunft bis zur Abreise zu entdecken. skip render: ucaddon_breadcrumbs_widget Welche internationalen Flugh\u00e4fen befinden [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-26518","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>H\u00e4ufig gestellte Fragen - Neptune Hotels<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.neptunehotels.com\/de\/haeufig-gestellte-fragen\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"H\u00e4ufig gestellte Fragen - Neptune Hotels\" \/>\n<meta property=\"og:description\" content=\"Alles \u00fcber Ihr Neptune-Erlebnis ALLES, WAS SIE WISSEN M\u00dcSSEN H\u00c4UFIG GESTELLTE FRAGEN Bei Neptune Hotels ist jedes Detail darauf ausgelegt, Ihren Aufenthalt unvergesslich zu machen. 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