Legal Terms

Privacy Policy

The full content of this website is owned and controlled by Neptune Hotels and is protected by worldwide copyright laws. You may download content only for your personal use for non-commercial purposes. Modification or further reproduction of the content is not allowed. is owned by Neptune Hotels. This Legal Policy has been created to inform you about our practices regarding collection, use, and disclosure of information that you may provide via this website. Thank you for reading this Privacy Policy before using. This site is intended for use by anyone interested with the products and services provided by Neptune Hotels. Neptune Hotels offers the opportunity of an on-line experience guided by your preferences and interests. We are committed to safeguarding the privacy of any personal information.

Neptune Hotels will use reasonable efforts to include up-to-date and accurate information in this website, but makes no warranties, representations, or assurances as to its accuracy, currency, or completeness of the information provided. Neptune Hotels shall not be liable for any damages resulting from your access to, or inability to access, this website, or from your reliance on any information provided at this website. This website may provide links or references to other sites but the owners of this site have no responsibility for the content of such other sites and shall not be liable for any damages arising from that content. Any links to other sites are provided as merely a convenience to the users of this website. The trademarks, service marks, trade names, trade dress and products in this website are protected internationally. No use of any of these may be made without the prior, written authorization of Neptune Hotels, except to identify the products or services of the company. Any personally identifiable information in electronic communications to this website is governed by this site's Privacy Policy. Neptune Hotels shall be free to use or copy all other information in any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purposes. Such purposes may include disclosure to third parties and/or developing and/or marketing services. Except as otherwise stated, we may use your information to improve the content of our site, to customize the site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for the purposes specified in this Privacy Policy. If you provide personally identifiable information to this site, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We will take reasonable measures to prevent personally identifiable information from being combined with passively collected information, unless you consent otherwise. Neptune Hotels may disclose your personally identifiable information to other companies of the group worldwide that agree to treat it in accordance with this Privacy Policy. In addition, Neptune Hotels will make full use of all information acquired through this site that is not in personally identifiable form.


For any questions, comments, or concerns about this Privacy Policy, please contact us

Law and jurisdiction

Neptune Hotels is governed by Kenyan and/or Tanzanian Law. Any disagreement or litigation resulting from the context described in the present General Terms and Conditions that cannot be resolved out of-court will be handled by the appropriate courts in the jurisdiction of Nairobi and/or Dar-es-Salaam.

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